If you make a mistake more than 10 times, your account will be lockedout.
If the account is locked or if the password is unknown, make the transition to the "Toshiba unified ID management services" from the following link,
and click the "Forgot Password?" link on the left-hand pane. You will be prompted to answer several questions to verify your identity.
If you supply the correct answers to these questions, Toshiba Identity Manager will allow you to change your password.

https://g-web4.toshiba.co.jp/pwdm/

or

https://dirgatept01.toshiba.co.jp/pwdm/

If your account is e-mail address, please use the following link.

https://dirgatept01.toshiba.co.jp/xlWebApp/

In the case of IE, please click the following button.
add TOPVIEW to "my favorite" (IE only)

In the case of other browsers, please use the following url to add the bookmark.
https://topview.toshibatec.com/